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Feedback Forms

Feedback forms collect a score and what happened so the next event, course, or ticket is better.

Workflow
Industry
Course EvaluationEvaluate a course with a score, session, and notes for the instructor.Feedback · 3 fieldsPreview Customer FeedbackCollect a score and what happened so support can follow up.Feedback · 4 fieldsPreview Event FeedbackScore an event and capture what to keep or change next time.Feedback · 3 fieldsPreview

About feedback forms

A useful feedback form is short. Score, context, and a comment. Rating is a select until a native rating field ships.

Use cases

Related feedback templates

Course Evaluation

Evaluate a course with a score, session, and notes for the instructor.

Customer Feedback

Collect a score and what happened so support can follow up.

Event Feedback

Score an event and capture what to keep or change next time.

Frequently asked questions

What makes a feedback form useful?

Pair one consistent score with a question about what happened and an optional comment. That produces a signal you can compare and context you can act on.

Can a feedback form be anonymous?

Yes. Leave out identity fields when follow-up is not needed, and say that clearly. Ask for contact information only when someone may want a response.

How should a rating be collected in FormBro?

Use a select field with a short, labeled scale until a native rating field is available. Define what the endpoints mean so responses are comparable.

When should feedback be requested?

Ask while the experience is still fresh and after the person has enough context to judge it. Keep the form short if it follows an event, course, or support interaction.