6 templates
Request Forms
Request forms turn a messy ask into a record someone can dispatch: site, owner, priority, and what done looks like.
About request forms
Use a request form when work has to move between people. The useful fields are who asked, how urgent it is, and a short brief. Links stand in for photos and tickets until file upload exists.
Use cases
Related request templates
Frequently asked questions
What makes a request form easy to route?
Ask who submitted it, what outcome they need, where the work belongs, and how urgent it is. A short structured brief is easier to dispatch than a long message.
When should a team use a request form instead of a contact form?
Use a request form when the submission becomes assigned work. A contact form is better for open-ended messages that first need a human reply.
How should priority be collected?
Offer a small set of clearly defined priority choices and collect the impact separately. That gives the receiving team context instead of relying on every request being marked urgent.
How can someone provide a photo or ticket reference?
Until file upload is available, ask for a link to the photo, ticket, or supporting document and explain who needs permission to open it.